Please provide as much detail as possible so we can most efficiently resolve your problem.ĭelete the any text above the line separator below before posting For this reason, we have provided the template below for you to fill out with information about your issue. New installation of Brave - downloaded on. After restarting computer Brave will not open and will not uninstall. TREND MICRO SECURITY AGENT RESTART COMPUTER WINDOWSĮrror message from Windows is: “Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.” If I restart the computer Brave will launch and run for a short time then stops working and shuts down. When I try to relaunch I get the error message. When trying to uninstall Brave via Add/Remove Programs I get the same message. The issue is reproduced every time I try to launch Brave and every time I try to uninstall.Ģ.I restart my computer, launch Brave (just did this) to check the version of Brave which i updated below with a screen shot.I clicked relaunch to finish updating Brave and it didn’t relaunch. TREND MICRO SECURITY AGENT RESTART COMPUTER WINDOWS.TREND MICRO SECURITY AGENT RESTART COMPUTER UPDATE.TREND MICRO SECURITY AGENT RESTART COMPUTER HOW TO.The module name "tmevtmgr" is also mentioned, indicating that it may be related to the issue. The stack text shows that the process "javaw.exe" was running when the bugcheck occurred. The debugging details indicate that there was a warning that the timestamp for the "tmevtmgr.sys" file could not be verified. It's possible that there's a compatibility issue between the driver and the version of Windows running, or there could be an issue with the OfficeScan software itself. Tmevtmgr.sys is a driver associated with the TrendMicro OfficeScan antivirus software. The error code indicates a system service exception with a memory access violation (0xC0000005). Here it looks like the tmevtmgr.sys driver caused the crash, specifically an unknown function within that driver. cxr 0xffff91803baba0f0 kbįAILURE_BUCKET_ID: 0x3B_c0000005_tmevtmgr!unknown_functionįAILURE_ID_HASH: *** WARNING: Unable to verify timestamp for tmevtmgr.sysĬONTEXT: ffff91803baba0f0 - (.cxr 0xffff91803baba0f0) Kernel base = 0xfffff806 3c814000 PsLoadedModuleList = 0xfffff8063cc2d470ĭebug session time: Wed Mar 15 17:01:45.080 2023 (UTC - 4:00)įor analysis of this file, run !analyze -vĪn exception happened while executing a system service routine.Īrg1: 00000000c0000005, Exception code that caused the bugcheckĪrg2: fffff80638e16c09, Address of the instruction which caused the bugcheckĪrg3: ffff91803baba0f0, Address of the context record for the exception that caused the bugcheckĪrg4: 0000000000000000, zero. Product: Server, suite: TerminalServer SingleUserTSīuilt by: 17763.1.amd64fre.rs5_release.180914-1434 Windows 10 Kernel Version 17763 MP (8 procs) Free 圆4 Mini Kernel Dump File: Only registers and stack trace are available Microsoft (R) Windows Debugger Version 1.1 AMD64Ĭopyright (c) Microsoft Corporation. So I finally checked minidump and it showed the following Analysis. I have ran SFC scan and Chkdsk to check for any problems. I have windows 2019 server which got unexpected reboot due to a bugcheck.
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